You can tell whether they’re in an alternate arrangement when you see a wrench icon in menus next to the active controller button. One thing Nintendo recommends that Switch users do when their Joy-Cons are experiencing issues is verify that they’re set to the standard control stick configuration. They need to be placed correctly to get charged. If you think they aren’t charging, ensure the Switch is charging, remove them from the console, and then slide them back in. Joy-Cons should charge when they’re plugged into the console. In those cases, I might not notice right away because the end that charges the controller is still plugged in.
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I thought my Pro controller was plugged in to charge more than once, only to discover that I accidentally pulled the opposite end out of the charger when pushing back the desk chair. Sometimes the controllers simply don’t charge for whatever reason. Once you’ve completed the inspection and are sure the controllers at least appear undamaged, you’re ready to try a few other things. If they’re damaged, the controller may not be able to charge. Look at the charging ports to check that they look normal. Touch them to feel whether they give the same tactile feedback they have in the past. You should also look at the buttons to ensure they appear even and properly positioned. To do a thorough visual inspection, run your eyes along the controller segments, following the curve of the edges. If you see signs of physical damage, that indicates a problem that might require repair. If you share the Switch with others or the controllers were recently dropped or otherwise jolted, there may be a problem you haven’t noticed yet. Inspect for DamageĪ visual inspection of the controllers to look for damage might help save some time. However, you may want to skip around a little and try different solutions depending on what specific issues you’re experiencing, what you have available, and what you’ve already tried. Most fixes for the Joy-Con controllers will also work for the Pro model. Sometimes with Joy-Cons, one will continue to function even when the other is damaged or broken. If you don’t have access to one, try to borrow one from a friend or see whether you can get one of your controllers to work, even if both don’t. You can always pair a replacement controller to the Switch for the duration of troubleshooting. There are steps you can do if you don’t have a controller connected, but most of the suggested troubleshooting steps require being able to input commands with a controller.
Unfortunately, it’s difficult to do any meaningful troubleshooting on the Switch itself without a controller.
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How to Troubleshoot the Switch Without a Controller? If not, there’s nothing wrong with trying every solution available. Understanding why your controllers aren’t working might help give you an idea of where to start. If you’re using a solo controller style, it might be harder to pinpoint a break as the problem. It’s rare for both to break at the same time. Usually, if you’re using the Joy-Cons so that there are two active controllers, this is pretty easy to spot.
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